Virgin America named top U.S. carrier for 3rd year in a row
Virgin America was named the top U.S. airline for the third consecutive year in the annual Airline Quality Rating (AQR) report.
Hawaiian Airlines finished No. 2 and was followed by Delta. Each of those carriers jumped one spot from 2013, dropping previous No. 2 JetBlue into fourth-place. Alaska Airlines rounded out the top five, maintaining its No. 5 ranking from 2013.
Overall, the industry's performance as evaluated by the AQR declined from 2013, which was the "best-ever year in overall performance." The AQR study notes that "only three of 12...