Headline RoundupDecember 29th, 2022

Lawmakers Press DOT, Buttigieg Over Southwest Flight Cancellations

Summary from the AllSides News Team

Following a large number of delays and flight cancellations by Southwest Airlines over the holidays, the Department of Transportation is facing pressure from lawmakers on both sides of the aisle to hold the airliner accountable for travel disruptions.

For Context: Southwest Airlines canceled over 2,500 flights on Wednesday. The systemic failings at Southwest are being blamed on a combination of staff shortages, extreme weather, and an outdated computer system coordinating flights. Roughly 1,000 travelers reportedly slept inside Denver International Airport Monday night after their Southwest flights were canceled.

Key Quotes: Pete Buttigieg, the Secretary of the Department of Transportation, stated on ‘Good Morning America’ that “in order to restore that relationship with their customers, Southwest is going to have to not only make them financially whole, but find a way to really rebuild trust and confidence.” Sen. Bernie Sanders (I-VT) called the delays and cancellations “beyond unacceptable,” tweeting that the Department of Transportation “must hold Southwest's CEO accountable for his greed and incompetence.” Rep. Andy Biggs (R-AZ) criticized Buttigieg for the travel issues, tweeting, “why wasn’t [Buttigieg] aware of these challenges beforehand? Late to the game and out of touch.”

How the Media Covered It: An article in Fox News focused on prior criticisms of Buttigieg, framing him as uninterested in the position of DOT secretary. A piece in CNN characterized Buttigieg as “pulling no punches” in his handling of the incident and focused blame on Southwest Airlines.

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