Some Amazon Delivery Companies Are Struggling to Hire. Amazon Is Threatening to Terminate Their Contracts.
In September, the owner of a small delivery company in Minnesota received an email from Amazon threatening to end its contract to deliver packages for the e-commerce giant. The email said the company hadn’t been keeping up with route quotas set by Amazon.
“Amazon hereby notifies your company that your company is in breach of certain requirements of the Program Agreement,” the email said. “If your company fails to cure the breach, Amazon may terminate the Program Agreement and end the business relationship between Amazon and your company.” (The “program agreement” is the contract Amazon keeps with its 2,000 third-party delivery companies nationwide.)
In order to resolve the breach, Amazon said the company needed to meet 100 percent of its route assignments for four consecutive weeks by December 16.
This news was a nightmare for the owner of the Amazon delivery company. In recent months, they've struggled to keep up with route quotas because of difficulties in hiring and retaining delivery drivers with the income they receive from Amazon amid a nationwide labor shortage, they said.