Residents of struggling S.F. Parkmerced apartment complex deal with rodents, mold and squatters

In addition to filing police reports and taking out restraining orders, residents Coni and Sara — whose last names are being withheld, in accordance with Chronicle policy regarding safety concerns — both complained over and over to Parkmerced staff. Coni witnessed him “screaming at someone that he was going to shoot them in the head” and, on March 23, “he was banging on my window shouting, ‘You’re going to die, you’re going to die,’ ” she said.