Motor Insurance Tops Consumer Complaints in Australia, Regulator Finds

From junk credit cover to stalled car repairs, insurance complaints in Australia are soaring, with credit-related disputes up 184 percent.

Complaints about motor vehicle insurance have jumped by a third in the year to June 30, the Australian Financial Complaints Authority has revealed.

Stalled claims are a major issue, with shortages of both parts and labour pushing out repair times. As a result, motor insurance was Australia’s most complained-about financial product.