Health insurers promise to improve prior authorization process

The nation’s major health insurers are pledging to streamline the prior authorization process, which has long frustrated Americans by delaying care and creating complications.

“Patients should not be waiting because bureaucratic hurdles are blocking their medical treatment,” Centers for Medicare & Medicaid Services Administrator Dr. Mehmet Oz said at a press conference unveiling the pledge on Monday afternoon.

Participating health insurers are promising to make six key reforms, according to the U.S. Department of Health and Human Services (HHS).