For AI to Deliver on Its Promises, People Need to Trust It

If Google, Microsoft and OpenAI are to be believed, artificial intelligence is going to revamp the way we work, communicate and generally use our phones and computers. All three tech giants held events over the last two weeks that were rife with demos illustrating AI's role in shaping our interactions with the internet. But bringing these visions to fruition requires trust from the general public. The tech industry hasn't had such a great track record in that department over the past several years, as evidenced by episodes like Meta's Cambridge...