Microsoft is killing Skype: Why the app couldn't keep up

Skype, once the go-to app for making calls on the internet, is shutting down after several key missteps and the rise of more user-friendly competitors.

The big picture: Skype, a big hit during the early 2000s, failed to keep up with competitors and wasn't able to claw back during the pandemic when demand for video calling spiked.

Driving the news: Microsoft announced on Friday that it will shut down Skype on May 5 and replace the 21-year-old calling and messaging service with the free version of Microsoft Teams for consumers.