'Extremely overwhelmed': apartment renters face rising tide of fees

Tenants at apartment complexes operated by Greystar, the largest owner and manager of apartments in the US, don't just pay rent. They pay a mass of fees that many renters have never heard of before.

These add-ons include "boiler management fees", "variable refrigerant flow fees", "solar rebill" fees, even "lifestyle fees".

Tenants and lawsuits in multiple states call many of these fees inflated, illegal, predatory or overwhelming.

"A fee for this, a fee for that was just crazy to me," Nichole Collins, a former tenant at a Greystar-managed building in Colorado, said. "I had never experienced that before."...