Outside businesses charging public to book appointments at Mexican consulate in San Jose

The Mexican consulate in San Jose says outside businesses are charging people between $30 and $150 to book what are supposed to be free appointments with the agency. The selling of appointments has been frustrating for the consular offices. Officials are now trying to do all they can to stop the practice. Luisa Gonzalez said she called and called but could never get through to make an appointment. She's not alone. It's become a common complaint. The consulate said that’s because people are going to outside entities and paying them...