Global tech outage: Phoenix area felt impact from botched cybersecurity update

Impact from a technology outage on July 19 that caused massive disruptions worldwide was also felt in the Phoenix area. The trouble was sparked by an update issued by cybersecurity firm CrowdStrike and only affected its customers running Microsoft Windows, the world’s most popular operating system for personal computers. It was not the result of hacking or a cyberattack, according to CrowdStrike. Businesses and governments worldwide experienced hours-long disruptions, and they scrambled to deal with the fallout. CrowdStrike has apologized, but the breadth of the outages highlighted the fragility of...