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'This actually isn’t helpful': Woman shares how she tries to help customer service workers on the phone. It backfires

Posted on AllSides May 28th, 2024
From The Left

TikTok user Its.Bastet ( posted a video three days ago and it has since amassed more than 513,000 views. The video is a selfie with the following text overlay: “Random Fact about me: Whenever I get cool customer service reps on the phone I purposely tell them ‘Hold on—don’t hang up’ just to give them a 15-20 min break from taking more exhausting phone calls because I know how it is.” But in the comments section, some users who work at call centers asked her to please stop doing this....

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