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ATCEMS partners with local tech company ESO to help 911 dispatchers

Posted on AllSides May 22nd, 2024

AUSTIN (KXAN) – With an increasing number of 911 calls and staff shortages affecting many emergency medical services departments, Austin-based ESO published a study using data from seven EMS Systems, including Austin’s, to determine an improved approach to emergency response. The emergency and crisis management software company said the current EMS system was designed in the 1970s to respond to traumatic injuries on interstate highways. Since then, it has become a tool that not only helps people in times of crisis but also helps others access healthcare. “The question has...

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