How knowledge workers should prepare for the AI-driven workplace

There's no question that artificial intelligence (AI) is rapidly transforming the working world. According to Microsoft's 2023 Work Trend Index, 82 percent of workforce leaders say their employees will need new skills to be prepared for the growth of AI. While AI will affect employees at all levels of the organization, knowledge workers—especially those in entry-level roles—may be especially affected. That's because AI can easily handle many entry-level tasks. To better understand how AI will impact these key team members, Workplace Intelligence partnered with edX to survey 800 knowledge workers...