Major outage hits Amazon Web Services; many sites affected
Amazon’s cloud-service network suffered a major outage Tuesday, the company said, disrupting access to many popular sites. The service provides remote computing services to many governments, universities and companies, including The Associated Press.
Roughly five hours after numerous companies and other organizations began reporting issues with Amazon Web Services, the company said in a post on the AWS status page that it had “mitigated” the underlying problem responsible for the outage. Shortly thereafter, it reported that “many services have already recovered” but noted that others were still working toward full recovery.
The issue primarily affected Amazon web services in the eastern U.S., it said. The company has not disclosed any additional details about the problem besides noting that it had also affected its ability to publish status updates.
Problems began midmorning on the U.S. East Coast, said Doug Madory, director of internet analysis at Kentik Inc, a network intelligence firm. Customers trying to book or change trips with Delta Air Lines were having trouble connecting to the airline. “Delta is working quickly to restore functionality to our AWS-supported phone lines,” said spokesperson Morgan Durrant. The airline apologized and encouraged customers to use its website or mobile app instead.