Comment moderators should focus more on hate speech than profanity, a new study suggests

News consumers and social media platform users prioritize the removal of hate speech over the removal of profanity, according to a new study by the Center for Media Engagement at the University of Texas, Austin.

The Center for Media Engagement partnered with Erasmus University in the Netherlands and NOVA University in Portugal to understand how the public perceives comment deletion and the moderators who do it in the United States, the Netherlands, and Portugal. They surveyed 902 people in the United States, 975 in the Netherlands, and 993 in Portugal....