As the gift-giving season drew nearer in late 2020, scammers impersonating online shopping giants Amazon and Apple targeted customers in an attempt to gain access to personal information, like account passwords and credit card numbers.

Warnings issued by the Federal Trade Commission (FTC) and the Better Business Bureau (BBB) described two versions of the scam.

In the first, a recorded message claimed to represent Amazon following up on an issue with the recipient’s account, such as a suspicious purchase or a lost package.