AmEx Staff Misled Small-Business Owners to Boost Card Sign-Ups
Posted on AllSides March 1st, 2020
From The Center
The American Express Co. AXP -2.55% saleswoman had finally convinced Bryan Daughtry to apply for a card. There was just one thing: She had to run a credit check.
Mr. Daughtry, who owns a disaster-cleanup company in Ohio, balked. He was trying to get a mortgage and didn’t want the inquiry to dent his credit score. She refused to stop the process, he said, checked his credit, and his application was approved.
“That left a bad taste in my mouth,” said Mr. Daughtry.
Some AmEx salespeople strong-armed business owners like...
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