Meet the immigration attorney trying to serve 2,000 asylum-seekers

It often feels like the only certainty in Charlene D’Cruz’s life these days is uncertainty. But there are always ways to maintain some semblance of routine.

This late January morning starts like most others: with a pot of tea brought from her Wisconsin home steeping next to her hotel breakfast. She’s greeting the hotel staff she is now on first-name terms with, wearing a purple T-shirt from her daughter’s college, University of Wisconsin-Stevens Point. Her black hair is streaked with gray, and as she pours some of her tea she...