United Airlines shows how to make a PR crisis a total disaster

Posted on AllSides April 11th, 2017
From The Left

Last month, United Airlines CEO Oscar Munoz was named U.S. Communicator of the Year by the magazine PRWeek.

Now he's being raked over the coals for his response to a violent passenger incident on a United Airlines flight.

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http://money.cnn.com/2017/04/11/news/united-passenger-pr-disaster/index.html

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