Can service design become media’s secret weapon?

Posted on AllSides March 21st, 2017

Professor Jennifer Pybus, a senior lecturer at the London College of Communication, studies the political economy and architecture of third party applications. In her view, one of media’s main challenges can be found in the algorithmic literacy of its users:

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https://www.themediabriefing.com/article/can-service-design-become-media-s-secret-weapon

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